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Manufacturer’s warranties on commercial catering equipment and refrigeration equipment can vary depending on the manufacturer, the type of equipment, and the specific terms and conditions of the warranty. However, industrial warranties on catering equipment and refrigerators typically cover defects in materials and workmanship for a specified period from the date of purchase, generally 1 year or 2 years. For some brands and models, products need to be returned to warehouse for repair. This equipment is usually small such as stick mixer, small ovens or small benchtop equipment. For all other big equipment such as commercial fridges or cooking equipment, on site service is generally provided. The duration of warranties can range from one year to several years, with some manufacturers offering extended warranties for an additional fee. It’s important to carefully review the warranty documentation provided by the manufacturer to understand what is covered and any limitations or exclusions that may apply. Common items covered by manufacturer’s warranties for commercial catering equipment: Parts: Coverage for replacement parts that fail due to defects. Labour: Some warranties may include coverage for labour costs associated with repairing or replacing defective parts. Electrical Components: Coverage for electrical components such as motors, switches, and wiring. Performance: Guarantees that the equipment will perform its intended function under normal operating conditions. It’s essential for businesses to register their equipment with the manufacturer as soon as it’s purchased to activate the warranty coverage. Additionally, performing proper maintenance and usage guidelines outlined in the manufacturer’s user manuals can help ensure that the warranty remains valid. Last but not least, manufacturers’ warranties are usually carried out during business hours, so please allow your equipment to be accessed during these hours no matter how your business goes at that time. However, many manufacturers offer after hours service if you agree to pay a portion of increased labour rate during these hours. This is good option for some businesses who are always busy with great numbers of customers in venue throughout the day.

With our shipping calculator, you can easily obtain shipping fee estimates for Sydney, Melbourne, Brisbane metros and surrounding regions. For other states and remote regions, click ‘contact us’ buttons to get a quote. We are trying our best to minimise the shipping costs for our customers across Australia. However, sensitive freight in Australia is generally not cheap, and the far distance from our supplier’s depots that are usually located in Sydney, Brisbane or Melbourne incurs high freight. Our aim is to lower any possible costs for our customers while ensuring goods are delivered safe and quickly. You won’t be surprised by unexpected shipping costs because we will inform you before you make a decision. Please note that you can arrange your own freight and pick up from our suppliers’ depots if it would reduce your cost. If this is the case, please advise us prior to placing your order.