Shipping policy

Estimated delivery times “Within” the Sydney CBD & Metro area 2–5 Business days after full payment has been cleared. All Sydney CBD & Metro deliveries are into the premises where possible, clear access through the doorways must be provided. Carrying equipment upstairs, unpacking, taking the rubbish away & installation “is not” included in the standard delivery fee.

“Extra services” can be quoted prior to delivery, carrying upstairs, unpacking, taking the rubbish away, and removing old equipment. Delivery days are estimates only & can be subject to change. Exact delivery times can not be given prior. The drivers will call you the day before or on the morning of the delivery day to give you an estimated delivery time.

Deliveries are usually carried out between Monday–Friday 8.30 am–4.30 pm, If you outside of these hours can be arranged prior. Estimated delivery times “Outside” the Sydney CBD & Metro area 5–10 Business days after full payment has been cleared. All Rural or Interstate deliveries are Kerb Side or Loading dock only, ground floor, no stairs, no unpacking & no installation.

To confirm a freight charge prior to placing your order just phone us on 1300 434 125 or Email info@bendgs.com. All freight charges are calculated as per the information provided by you. Extras service’s during the delivery will not be provided on the day unless a prior arrangement was made. Customer pick up’s from our warehouses can be made with prior arrangements.